![]() ![]() ![]() You should try to calmly diffuse all situations down using your communication skills first rather than reach for the panic button.However, please consider how you use this button very carefully. This alerts all members of staff that you are in difficulty – who will then run to your rescue (hopefully). alternatively select panic button from the SYSTM1 horizontal user menuĪll clinical rooms at the surgery are kitted out with a panic button.Please read the advice note below about the use of the panic button.alternatively click the panic button box on the S1 main menu at the top horizontal navigation menu. ![]() Both verbal and physical aggression will result in dismissal because we need to safeguard the health and safety of our practice staff. Aggression is not tolerated in this practice. If they continue we will politely ask them to leave and return when they have calmed down. Keep yourself safe at all times – for instance, keep behind the glass screen at reception or be close to a point of exit.Advise them that we are only trying to help them.Nicely ask the offending person to stop doing the undesirable behaviour and.Nicely ask the offending person to calm down,.Threats or violence and or threatening behaviour. ![]()
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